SwoopMate

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Frequently Asked Questions

SwooopMate is a new, revolutionary live price drop deals website, where the price constantly drops until the product is sold out. Incredibly all our deals have no reserve or minimum selling prices so you have a genuine opportunity to grab great bargains.

We offer the hottest brand name products, latest electronics and much more in our live price drop deals. We are fully committed to offering you brand new products at astonishingly low prices.

We have to charge all our members a small monthly membership fee before they can make any purchases. Charging a membership fee allows us to offer you top brand products at incredibly low prices.

The revenue generated from the fees assist us in sourcing all the products. You will appreciate the fact that paying a small fee in return for potentially massive savings will definitely be worthwhile. 

You can easily become a member by clicking on “Join Now.” Alternatively, you can also join via the “SIGN UP NOW” button at the bottom of the homepage and also via any product page. 

The current membership fee is £9.99 per calendar month. We charge a recurring membership fee to allow you access to our incredible price drop deals.

You may cancel your membership at any time via your user account. You will still have access to the price drop deals until the date of your membership expiry.

It’s normal to be sceptical about something which appears too good to be true. Our prices genuinely drop so low as there are no reserve or minimum selling prices. We can assure you that the price you see is the price you pay.

Our philosophy is based on principles of trustworthiness and conducting business in an honest and ethical manner. Although our prices will seem “too good to be true” we genuinely offer you an opportunity to grab incredible bargains.

Yes, absolutely. All products sold are brand new and come from leading manufacturers.

Yes. All products come with their relevant manufacturer’s warranties, whenever applicable.

You may view our Returns Policy, which will give you full details on returning your product.

We guarantee that there are never any reserve or minimum selling prices. So the prices will continue to plummet until the products are sold out. The longer you are prepared to wait, the bigger the potential price drop!

Yes. As a member, you will have access to all the price drop deals. You will be able to purchase as many different products as you wish.

We want all our members to have the opportunity to grab some great deals. Therefore, you will not be able to purchase more than 1 of the same product, per order.

Yes, absolutely. All payments are safely and securely processed by Stripe Payments. Some of the largest companies in the world trust Stripe for processing payments. 

No. All credit card details are securely stored by Stripe to process payments. Therefore, we never see or have access to your credit or debit card details. 

 

If the answer to your question is not listed, please feel free to contact us and we will be delighted to help you with your questions and queries.

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